Refund Policy

The All-in-One Luxury Spa Chair Company strives to ensure customer satisfaction. However, all returns and refunds are subject to the terms outlined in this policy. We reserve the right to refuse returns that do not meet the eligibility criteria or that appear to be fraudulent or abusive.

We are not responsible for any damage incurred during return shipping if customers use an uninsured carrier. Customers assume all risks associated with returning products.

By placing an order, you acknowledge and agree to our Return and Refund Policy terms.

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Thank you for purchasing from The Luxury Spa Chair Company. We want you to be fully satisfied with your purchase. If you are not completely happy, please review our refund policy below.

**Eligibility:**  
We accept refund requests for products that arrive damaged or defective. Please notify us within 14 days of delivery with photos and details.

**Non-Refundable:**  
Custom orders or products altered after shipment are not eligible for refunds.

**Return Process:**  
To initiate a refund, contact our support team at carrlacresha@gmail.com within 14 days of receiving your order. We will provide instructions for returning the product.

**Return Shipping:**  
Customers are responsible for return shipping costs unless the item is defective or damaged upon arrival.

**Refund Method:**  
Approved refunds will be issued to the original payment method within 7 business days of receiving the returned item.

If you have any questions, please contact us at carrlacresha@gmail.com.